

If this was any other brand my friends at zZounds would have gladly started the return process and my replacement would be on the way by now. I tried calling but their phones are only open 4 hours a day (ridiculous!!!) and tried again today and they were closed for a company event? This is horrid customer service.

I contacted NI Support via their website and have not received a response. Mine arrived with the highest G and B keys giving out a horrible squeaking sound, so much so that you can feel the vibration in your finger as you key the note. Purchased this from zZounds last week and I was really looking forward to it. The full display seems like it would be great for live use.Also, yes you can certainly use this for non Native Instruments VST, but it really shines with the NI products because of the full integration. If you are looking for more of a performance based controller to use, you might want to look at the S61. They are mapped to most of the 'front panel' Kontakt instruments and also to the various control parameters within the other synths in Komplete.This is a great fit for a home studio where you may still need to use the PC at times. As soon as you touch one the display tells you what that knob controls.

The buttons are clicky and the capacitive knobs are really cool, but take a bit to get used to. Leaps and bounds better than my budget Nektar 61 key controller. All you need to do is install Komplete Kontrol and then update the firmware on the board and you are off and running.The keys themselves are very nice and feel great. It is very easy to set up and use, and takes away a lot of PC face time and lets you really dig into the sounds available. I saw the A61 on a YouTube video and saw how easily it integrated into Komplete Kontrol and wanted to give it a try. I was spending more time on my computer keyboard mousing around than I was actually playing music. My take on the product may not be the same as someone who lives and breaths keys.I recently got Komplete 12 and was overwhelmed by the number of sounds in the package. Now that I do a lot of home recording I've found I really needed more to my music so I've delved back into the world of samplers and synthesis. I've been around synths since the 80's but they have never been my primary instrument. For reference, I am a guitar player not a keyboardist.
